Performance Results

The success of our consumers is our top priority

COMMUNITY PSYCHIATRIC REHABILITIATION (CPRC)

98% of Consumers responded that hours of service were convenient for them.

92% of Consumers responded that they felt the groups they attended provided them with information that assisted in their recovery.

HEALTHCARE HOME (HCH)

99% of Consumers responded that Healthcare Home staff has a genuine interest in them as a person.

98% of Consumers responded they felt comfortable asking questions about their physical health treatment and medication.

PREVENTION

95% of Prevention Consumers are satisfied with the technical assistance received from their Prevention Specialist.

95% of Prevention Consumers are satisfied overall with services offered by the Prevention Center.

REFERRAL SOURCES

95% of Referral Sources felt PFH's presence in known and well respected in the community.

93% of Referral Sources felt the hours of operation serves the needs of the person served.

RESIDENTIAL CARE FACILITY (RCF)

100% of RCF Consumers responded that they feel taken care of here.

100% of RCF Consumers responded that they feel physically and emotionally safe throughout their course of treatment.

SUBSTANCE ABUSE PROGRAMS

95% of Consumers felt comfortable in expressing their thoughts throughout their course of treatment.

95% of Consumers were introduced to new things that may help in their recovery.

PARENT SATISFACTION

100% of Parents responded that they feel family therapy was beneficial.

97% of Parents responded that they feel their son or daughter has made improvements while in PFH programs.

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CARF Accredited

These programs are accredited by the Commission on Accreditation of Rehabilitation Facilities. This achievement is an indication of this organizations dedication and commitment to improving the quality of the lives of the persons served.

Professional Staff

Psychologists
Psychiatrists
Advance Practice Nurses
Registered Nurses
Family Therapists
Licensed Social Workers
Community Support Specialists
Prevention Specialists
And many more..

A Healthy Environment

PFH was a finalist in the 2012 "Healthiest Employers" award by the St. Louis Business journal. The Healthiest Employer awards program recognizes organizations that are committed to creating a healthy workplace.

Our Mission

Preferred Family Healthcare is a dynamic and caring organization committed to providing integrated care to assist individuals in achieving overall health and wellness.

Our Goals

The success of our consumers is our top priority. We strive to provide the highest level of care to each individual.

Our Future

We will continue to meet the growing needs of the communities we already serve while continuing to expand into other communities and services.