Performance Results

The success of our consumers is our top priority

COMMUNITY PSYCHIATRIC REHABILITIATION (CPRC)

96% of Consumers responded that PFH respects their ethnic and cultural background.

92% of Consumers responded that hours of service were convenient for them.

HEALTHCARE HOME (HCH)

99% of Consumers responded they felt comfortable asking questions about their physical health treatment and medication.

98% of Consumers responded that Healthcare Home staff have a genuine interest in them as a person.

PREVENTION

100% of Prevention Consumers are satisfied with the technical assistance received from their Regional Prevention Specialist.

100% of Prevention Consumers are satisfied overall with services offered by the Regional Prevention Center.

REFERRAL SOURCES

99% of sources responded that PFH Facilities are clean and well maintained.

98% of Referral Sources responded that hours of operation serve the needs of persons served.

RESIDENTIAL CARE FACILITY (RCF)

100% of RCF Consumers responded that they feel taken care of here.

100% of RCF Consumers responded that staff treats them with respect.

SUBSTANCE ABUSE PROGRAMS

97% of Consumers responded that PFH staff assisted in accessing services to help manage chronic physical health issues, per consumer's request.

95% of Consumers responded that during their treatment they were introduced to new things that may help in their recovery.

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CARF Accredited

These programs are accredited by the Commission on Accreditation of Rehabilitation Facilities. This achievement is an indication of this organizations dedication and commitment to improving the quality of the lives of the persons served.

Professional Staff

Psychologists
Psychiatrists
Advance Practice Nurses
Registered Nurses
Family Therapists
Licensed Social Workers
Community Support Specialists
Prevention Specialists
And many more..

A Healthy Environment

PFH was a finalist in the 2012 "Healthiest Employers" award by the St. Louis Business journal. The Healthiest Employer awards program recognizes organizations that are committed to creating a healthy workplace.

Our Mission

Preferred Family Healthcare Continually Strives to be a Dynamic, Caring Organization United to Assist Others in Achieving Their Potential.

Our Goals

The success of our consumers is our top priority. We strive to provide the highest level of care to each individual.

Our Future

We will continue to meet the growing needs of the communities we already serve while continuing to expand into other communities and services.